We hope, however, that we will have the opportunity to recover your confidence and to show you that the issues you encountered were isolated incidents. We're also saddened to hear about your disappointment with the changes since ARIA's acquisition by MGM. Please rest assured that your comments have been noted and will be shared with our management team for further evaluation. It's disheartening to hear about the lapses in room cleaning, resort fees, and the changes in regulations regarding the in-room refrigerator and the food & beverage credit. We deeply regret any inconvenience you experienced during your stay this month.

Barcelo Bavaro Palace All Inclusive Resortĭear RGBJR60, Thank you for sharing your insightful feedback regarding your stay at ARIA.

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